With the current circumstances surrounding COVID-19, the ability to take agents mobile is in high demand. We value your business and understand your need to continue operations without interruption. We can help you transition quickly and efficiently. For more information on how this will work for your business, click here.
We Give Companies The Confidence They Need To Manage Their Contact Center Operations Successfully and Efficiently World Wide.
Discover Virtually Endless Potential
Scale faster using the power of the cloud. With our innovative technology your business is on its way to working smarter, and not harder with unlimited phone numbers, extensions, menus, and queues.
Increase Productivity and Workflow Overnight
With real-time and historical reporting, utilize your actionable insights to build solutions and increase productivity, sales, and customer service. Plus, silent monitor calls, coach or barge. Made simple so you can implement quickly.
Customize the Way You Connect to Your Customers.
Rest assured that your customers can efficiently reach you with omni-channel routing and easy DIY customizable greetings, menus, and queues.
Be up and running on DialForward in one day
Simple and Affordable Pricing
Enjoy the freedom of scaling your account up or down at your leisure. There's no annual contract, so you pay for what you use with no surprises or hidden fees! Find out just how much money you can save by switching to the cloud.
DESIGN YOUR CUSTOM PLATFORM
From simple pBX to customized cloud ACD features for your company's specific needs, design your custom platform today with API integration capabilities and 24/7 support.